Technical support staff for HealthSuite Platform (HSP) services is available 24/7/365 for registered clients both online and via phone.
Online
Support Portal links:
If you are an HSDP client and do not have a Support Portal account, please contact your Technical Account Manager.
If you are a client and have feedback or questions related to a service, please use the comment form on the applicable service page. If you have questions, feedback, or suggestions related to the HealthSuite client portal, please contact us.
Refer to the Status page for information about HSDP system uptime or incidents.
Security
Please report any potential security or privacy issues by creating an incident in the HealthSuite Support Portal. If you do not have a HealthSuite Support Portal account, please contact us and select "Security" as the topic.