The Connect – Tunneling service provides the ability for clients to access a device which is usually in a private network and cannot be accessed directly via public IP address. The service provides this ability by establishing a connection tunnel over the internet and connecting both the source device (e.g. field engineer laptop) and target device (e.g. medical device in the hospital) to the established connection tunnel.

The Connect – Provisioning service allows devices to dynamically obtain a unique identity and key that is required to use HealthSuite digital platform (HSDP) services. This occurs "over-the-air," eliminating the need for devices to be provisioned upfront in the factory with a pre-generated unique identity.

The Connect Profile Service provides the capability for different device types (e.g. medical devices, mobile applications, etc) to store a consolidated profile view of themselves after completing the provisioning process. A profile resource for a given device type contains provisioning, install base, MDM Type Hierarchy, and connection-related information as it creates its identity via the Connect Provisioning Service.